Cancellation policy
CANCELLATIONS (IMPORTANT)
To keep sessions consistent and fair for everyone, we have the following policy:
- Under 36 hours notice: $50 cancellation fee applies
- Over 36 hours notice: no charge
If you cancel within 36 hours, we will always do our best to support you with a solution:
- Option to attend a make-up session (that week or following weeks, in another suitable group)
- Access to a range of sessions including:
- Saturday Skills Academy (Rep & Domestic girls, Domestic boys)
- Tuesday Boys Skills Academy (U10–U16, Rep & Domestic)
- Other available sessions across the week
If a make-up session can’t be found within two weeks, we will provide 2 additional free shooting bay sessions.
We appreciate your understanding here — late cancellations make it difficult to fill spots and impact session quality. This policy helps us maintain the best possible environment for all athletes. All Fees for cancellation need to be paid by the friday of that week and reminders about this will be sent to you from our account manager Glen.
MAKE-UP SESSIONS & AVAILABILITY
We’ve created a private Facebook group where we’ll post:
- Weekly openings in sessions
- Available make-up spots
- Updated schedules