Terms and Conditions for all Basketball Mentors Related Training

Private Training, Group Training, Saturday Skills Academy and Holiday Clinics

Private Training Including Group Training Sessions at GESAC

CANCELLATION NOTICE

All Cancellations under 24 hours from the start time of the session will be charged at the full rate to cover court hire costs and loss of ability to cover the session with another athlete

All Cancellations under 48 hours will incur a $30 fee to cover court hire costs. Any Cancellations outside of 48 hours allow us to cancel the court hire fee.

All Cancellations of sessions outside of 48 hours will incur no fee as we are able to now find someone to cover the session 

Saturday Skills Academy - Session Unavailability / Cancellations

We understand that when registering for a full term of somewhere between 7-10 weeks of sessions there will be the odd session that will be missed due to sickness, injury and or personal events. Basketball Mentors, if given at least a weeks notice are more than happy (up to 2 times) to offer a credit for future Saturday Academy Registrations or Holiday Clinic Registrations. We cannot offer a credit towards private training in this instance. 

In regards to sessions that are missed with no notice or less than 24 hours notice we are not able to offer any credit as at this stage we are unable to advertise to fill your place in the academy for the session or adjust our coaching group planned for the session.

Holiday Clinics 

We understand that when registering, due to the limited availability and popularity of our holiday clinics that registrations can, in some instances, be paid for months in advance. Due to this, if an injury, or change of plans occurs outside of 2 weeks prior to the clinic start date occurs, we will happily offer a full refund.

Cancellations of registrations outside of 1 week from the start date of the clinic will only be refunded IF Basketball Mentors can replace your child's place in the clinic whether or not the clinic is full at that stage or not. For example, if your child is registration number 20 / 24. Until someone less takes place #20 we are unable to offer a refund. If we are unable to fill your place we will offer you a credit for a future session.

Cancellations within 72 hours of the clinic unfortunately will not incur any refunds or credits as at this time are costs are set and cannot change and we are unable to advertise to fill your child's spot.